A quality management system (QMS) is a formalized system that documents processes, procedures, and responsibilities for achieving quality policies and objectives. A QMS helps coordinate and direct an organization’s activities to meet customer and regulatory requirements and improve its effectiveness and efficiency on a continuous basis.

Protamen Consulting Limited trains on quality management systems so it serves these purposes; improving processes, reducing waste, lowering costs, facilitating and identifying training opportunities, engaging staff and setting organization-wide direction.